No or No Idea?

Every interaction your business has with the community reflects on the image & reputation of your brand. So set up some simple practises to ensure potential staff & customers have a favourable experience with your brand.

Having returned from AIME last week, the real work is now beginning. After gaining all these valuable leads it is imperative that you follow them up! Following through, whether at an Expo or during your recruitment process is vital to maintaining brand integrity. Companies are always happy once they find the right person to fill their job vacancy but often it’s the unsuccessful candidates that get forgotten and can be detrimental to your reputation.
 
Depending on the role and where you advertise, you can get anywhere between 1 and 1000 applications or more. It is important to acknowledge each and every applicant upon receipt of their application and also to advise when they have been unsuccessful. People can handle a NO but they become frustrated with no outcome or acknowledgement of their application. If you stick to this, the 999 unsuccessful candidates have still had a positive experience with your brand and still see your business as having integrity.
 
Word of mouth can be one of the most powerful tools in brand awareness and can often be forgotten about during the recruitment & hiring process. It can be as easy as setting up some auto reply templates to send out to unsuccessful candidates acknowledging their Resumes or thanking them for their time - ensuring that their experience with your company has been a positive one. It is also vital that applicants that come to your business for a face to face interview should always be given the courtesy of being notified of the outcome of their interview personally, via a phone call, preferably within a week of their interview or at least kept in the loop (so to speak) if decisions extend beyond this time frame.
 
You can be assured that these candidates will be sharing their experience of your company and brand with their friends and colleagues in the industry at some point in time. So leave them with a positive experience and have them be an advocate of your brand too!

Ben Carnegie
Business Manager
inPlace Recruitment

International Event Travel Manager

The ideal transition from the travel industry into events utilising all of your current travel skills.

• Leading Event Organiser
• Innovative and inspiring programs
• Sydney based and great salary on offer!

The opportunity to join a company like this only comes around every so often. This is a highly professional organisation, dedicated to providing excellence in event delivery, travel coordination and customer service.
 
Experience required to be successful in this role includes:

• Extensive consulting experience
• A combination of retail and corporate is preferred
• FIT's and Groups
• Client relationship management Strong negotiation skills
• GDS experience is essential including ticketing
• Staff management is a bonus.

If you have been working as a retail store manager and have been seeking the next step in your career, this could be the change you have been seeking.

Use your superior destination skills to provide their clients with the ultimate service experience whilst also adding variety and challenges you have not had in retail travel before.

This role is 100% focused on travel coordination and not event management and previous travel management experience is a must!

Apply Online and attach your resume in a Word Doc.

Alternatively, for a confidential discussion, please contact Ben Carnegie directly on +612 9278 5100 or 1300 inPlace, quoting Ref No 9085.