Frequently asked Advertiser Questions

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If your question is not answered here please call us in Australia during business hours 9.00am to 5.00pm Monday to Friday AEST on +61 3 9945 8100 or email our support team with your query.

How do I list my Venue or Events Industry related Service or Product?

How much does it cost?

How do I receive enquiries (business leads)?

What will my listing look like?

Where will my listing appear in the search results?

Do I have access to my listing?

I have forgotten my login details, how do I retrieve them?

How do I change my personal details?

How do I edit my listing?

Is there additional advertising available?

How do I list my Venue or Events Related Product or Service?

It is simple to list your Venue, Product or Service on EventConnect.com. Firstly login or register for free, then simply scroll to the bottom of any EventConnect.com page and select 'List your venue or service'.  Complete the on-line form, choose your package type and click submit. 

Our friendly team will be notified of your new listing and will be in contact with you shortly to explain the next steps required to make your listing "live" on EventConnect.com

How much does it cost?

The cost of an annual EventConnect.com listing is dependant upon the type package you choose.  Click here to request an Advertisers Information Pack.

Please keep in mind that EventConnect.com never charges commission or any per business lead or enquiry fees.


How do I receive enquiries (business leads)?

When a potential client makes an enquiry via EventConnect.com to your venue or service (either via email or RFP) an auto-generated email will be forwarded to the nominated email address within your listing advising you of the new business lead. 

EventConnect.com's unique secondary notification system will automatically fax this notification to you if the initial enquiry is not actioned via EventConnect.com within the time specified by the client.

Click here to view our help files for further information.

NB: The nominated email address is driven from the personal details of the user assigned to the venue or service, see "how to change my personal details"

What will my listing look like?

All listings within EventConnect.com are formatted in the same way so buyers know exactly where to look for the information they require.

Where will my listing appear in the search results?

Where your venue will be positioned within the EventConnect.com search results is dependant upon the type of package your venue or service has chosen and the date you first listed into that package type.
 
Primarily package types are displayed in this descending order;

1. Priority

2. Premium

3. Basic

Do I have access to my listing?

Yes, absolutely. One of the many benefits of an EventConnect.com listing is that you have total access to all your information and your listing can be self-managed. 

Simply login at any time to view, edit or update your listing at any time so, you can be assured that your venue's or service's details are always up to date.

I have forgotten my login details how do I retrieve them?

To access a forgotten password go to the EventConnect.com Home Page and click on the Forgotten Password link within the Sign In Box found in the top black tool bar of the page.

Simply enter the account holders email address into the space provided and click the reset password button.  The username and new password will then be forwarded to the account holder.

You will now be able to log in using these new temporary details which can then be updated at any time once you have logged in.

Please click here for further information.

How do I change my personal details?

You can edit your username and password and your contact details simply by signing into your account and accessing My Personal Details from the members sub-menu.

Please click here for more information.

How do I edit my listing?

One of the benefits of an EventConnect.com listing is the ability to self manage all the details of your venue or service listing simply by logging into your account and accessing My Venues or My Services from the sub-menu of your home page.

For more information please click here.

Is there additional advertising available?

Yes, EventConnect.com offers a range of additional advertising opportunities from Website Banners, E-Newsletter banners and promotional ads through to dedicated email campaigns and monthly themed feature eDM's.

Click here to request our advertisers kit or contact us directly on +61 3 9945 8100 to discuss your advertising requirements in detail.